Terms & Conditions
Effective date: 22 October 2026
These terms apply when you browse this website or buy from it. By placing an order you agree to them.
About us
This website is run by Mirabai Handloom, CE-48, Salt Lake, CE Block, Sector 1, Bidhannagar, Kolkata, West Bengal 700064, India. GSTIN: 19BOTPC5813D1ZW. Email: mirabaihandloom@gmail.com.
Our sarees
Our sarees are handwoven or hand-crafted. Small irregularities in weave, print or colour are a natural part of handloom and are not defects. We photograph every saree carefully, but colours can look slightly different on different screens.
Most of our sarees are one-of-a-kind pieces, so each one can be sold only once.
Prices and payment
Prices are in Indian rupees (₹) and include GST. Shipping charges, if any, are shown before you pay. Payment is taken through Razorpay by card, UPI, net banking or wallet.
Your order
- When you go to checkout, the sarees in your basket are held for you for about 10 minutes while you pay.
- Your order is confirmed only once payment is successful, and we send you a confirmation email.
- You can order up to 10 sarees in one order.
- In the rare case that a saree you paid for has just been sold to someone else, we will contact you and refund the full amount.
Delivery, returns and refunds
Please see our Shipping & Delivery and Return & Refund Policy pages.
Use of this website
The photos and text on this website belong to Mirabai Handloom and may not be copied for commercial use without our permission.
Your rights
Nothing in these terms limits your rights under the Consumer Protection Act, 2019 or other Indian law.
Governing law
These terms are governed by the laws of India, and the courts of Kolkata, West Bengal have jurisdiction.
Contact
Email mirabaihandloom@gmail.com, call +91 89612 41477, or message us on WhatsApp.